Loirevalleywineries Terms of Service

Loire Valley USA Inc. PROVIDES THIS WEB SITE (THE "SITE") TO YOU SUBJECT TO THESE TERMS OF SERVICE (THESE "SITE TERMS"). PLEASE READ THESE SITE TERMS CAREFULLY BEFORE USING THIS WEB SITE. BY ACCESSING OR USING THIS WEB SITE, YOU EXPLICITLY AGREE TO COMPLY WITH AND BE BOUND BY THESE SITE TERMS AND ALL TERMS, POLICIES AND GUIDELINES INCORPORATED BY REFERENCE HEREIN. IF YOU DO NOT AGREE TO ALL PROVISIONS OF THESE SITE TERMS, DO NOT USE THIS WEB SITE.

YOUR USE OF THIS SITE EXPLICITLY ASSERTS THAT (A) YOU ARE 21 YEARS OF AGE AND (B) THAT YOUR USE OF THIS SITE COMPLIES WITH ALL LOCAL AND FEDERAL LAWS REGARDING ALCOHOL.

These Site Terms do not alter in any way the terms or conditions of any other agreement you may have with Loire Valley USA Inc. or its affiliates for products, services or otherwise. Loire Valley USA Inc. reserves the right to change or modify any of the terms and conditions contained in these Site Terms, or any policy or guideline of the Site, at any time and in its sole discretion. Unless otherwise specified, any changes or modifications will be effective immediately upon posting of the revisions on the Site, and your continued use of the Site will constitute your acceptance of such changes or modifications. You should review the Site Terms and its incorporated policies and documents from time to time to understand the terms and conditions that apply to your use of the Site. If you do not agree to any amended terms, you must stop using the Site.

Information Collection & Use

In order to use some features of this web site, you must first create a user account. During registration you are required to give contact information (such as your email address). We use this information to contact you about the services on our site in which you have expressed interest. We will notify you when your user account has been created.

Loire Valley USA Inc. is the sole owner of the information collected on loirevalleywineries.c.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications from the Site

We will occasionally send you information on products, services, or events. You can sign up for these emails from us on your account page. Out of respect for your privacy, we present the option not to receive these types of communications.

Based upon the personally identifiable information you provide us, we communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

Information Sharing

We DO NOT share personally identifiable information with third parties.

We use an outside shipping company to send orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We store information gathered on secure computers located in a locked data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Shipping & Returns

State legislation prohibits shipping to the following states: Alabama, Arkansas, Delaware, Kansas, Kentucky, Maine, Maryland, Massachusetts, Mississippi, Montana, New Jersey, New Hampshire, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee and Utah. Due to changing direct-shipping laws and regulations, the list of states that we ship to may change at any time. We will contact you by email if your order is negatively affected by new shipping regulations. All wines are sold in California and title passes to the buyer in California. We make no representation as to the rights of anyone to import wine into any state outside of California. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order.

To see a list of states and the related shipping restrictions go to https://www.fedex.com/cgi-bin/wineShipping.cgi?State=CA

Legal Age Requirement

WINES MAY BE SOLD AND DELIVERED ONLY TO A PERSON WHO IS AT LEAST 21 YEARS OLD. By placing your order, you certify that you are at least 21 year of age and are purchasing alcohol beverages for personal usage only and not for resale. Proof of age may be required upon delivery.

Carrier and Delivery Times

We ship Ground, Next Day Air, and 2nd Day Air via FedEx:

  • Ground Service - approximately 1-6 business days in transit
  • 2nd Day Air - 2 business days in transit
  • Next Day Air - 1 business day in transit

Most orders will be processed the day following your online order. We will make every effort to ship your order within 2 to 4 days (not including holidays and weekends) after it has been processed. Depending on your location, your order will be an additional 1-6 business days in transit.If a longer delay is necessary you will be contacted.

We allow products to be returned only if the product is defective. Returns of alcohol products are for store credit only. There are no cash, check or credit card refunds for alcohol under any circumstances. California Alcohol and Beverage Laws prohibit these types of refunds.

Alaska, Arizona, California, Connecticut, District of Columbia, Florida, Idaho, Missouri, North Carolina, New Hampshire, New Jersey, New Mexico, Nevada, Oregon, Virginia, Washington, Wyoming

AOC/AOP

Two concepts central to higher end French wines are the notion of "terroir", which links the style of the wines to the specific locations where the grapes are grown and the wine is made, and the Appellation d'Origine Contrôlée (AOC) France and (AOP) Appellation d’Origine Protégée Europe system. Appellation rules closely define which grape varieties and winemaking practices are approved for classification in each of France's several hundred geographically defined appellations, which can cover entire regions, individual villages or even specific vineyards.

We do not select wines based on them being organic, biodynamic, or sustainable, but many of the wines produced by our winemakres fall in to one or more of these categories. The US regulations for organic wines are different from the French regulations for organic wines. Therefore, the French organic wines can’t carry on the bottle the French organic logo. We will mentionned in our descriptif if the wine is labeled organic in France.